Refund Policy
Last revised June 2026
Free Plan
The free plan for TailorPady carries no charges. There is nothing to refund or cancel. You may stop using the app at any time without any financial obligation.
Paid Subscription Plans
TailorPady offers monthly and annual subscription plans. If you subscribe through our website, billing is handled securely through Paystack. If you subscribe from within the TailorPady Android app, billing is handled through Google Play Billing. By subscribing to a paid plan, you authorise the applicable payment provider to charge your selected payment method at the beginning of each billing period. All subscription fees are charged in advance.
Cancellation
You may cancel your paid subscription at any time.
- If you subscribed through our website, you can cancel through the app settings or by contacting us directly.
- If you subscribed through the Android app, you can cancel through your Google Play account subscriptions page, since Google manages billing for these subscriptions directly.
- Once cancelled, your subscription will remain active until the end of the current billing period.
- You will not be charged for the next billing cycle.
- Cancellation does not entitle you to a refund for the current or any past billing period.
Refunds
All payments made to TailorPady are non-refundable. We do not offer partial refunds for unused portions of a billing period.
Annual Plans
Annual subscriptions are billed as a single upfront payment.
- If you cancel an annual plan, you will retain access to the paid features until the end of the 12-month period.
- No refund will be issued for the remaining months, except in cases of verified billing errors on our part.
Exceptional Circumstances
In exceptional circumstances, such as extended service unavailability caused by our end, we may at our discretion offer account credits or partial refunds. These will be evaluated on a case-by-case basis. Please contact us to discuss your situation.
Account Deletion
Deleting your account does not automatically cancel an active subscription. Please cancel your subscription first before deleting your account to avoid future charges.